Shippo is a shipping company with discounted carrier prices. Your store uses its own Shippo account and Shippo bills you; nothing passes through us.
In Shippo
- Make an account at goshippo.com and add a card.
- In Settings → API, copy the Live token (shippo_live_…) and the Test token (shippo_test_…).
In your store
Settings → Shipping → Setup → Shipping accounts → Connect an account → Shippo. Paste both tokens and press Connect. Only the last four characters are ever shown. The live token buys real labels; the test token is used everywhere else.
Costs (paid to Shippo)
A small number of free labels a month, then a fee per label. Shippo also charges a cent for each price request, so we keep checkout prices for 15 minutes. Insurance is 1.25% of the value.
EasyPost and Shippo together
Connect both and checkout and the Ship card ask both at once. When both price the same service (say USPS Priority Mail), only the cheaper one shows, and the label is bought on that account.
Tracking
We add a tracking webhook to your Shippo account when you connect. Each update is checked with Shippo before the order changes.
Address check at checkout
With Shippo connected, checkout checks the shopper's address once per cart and offers Did you mean…? with the corrected address. It never stops the order: the shopper can keep what they typed. Each check is billed to your Shippo account at its usual address-check price. When EasyPost is connected too, EasyPost does the check instead.