Printful prints your designs on shirts, mugs, posters and more, and ships them to your customers. Your store uses its own Printful account: Printful charges the card or wallet in your Printful account, and nothing passes through us.
Connect
- In Printful, add a store of the type Manual order platform / API (Printful → Stores → Add store). A Printful store linked to another shop (for example Etsy) can't be connected here.
- In the Business Hub: Settings → Printful → Connect Printful. In the client portal: Orders → Printful → Connect Printful.
- Log into your Printful (or sign up there), pick that store and click Allow. You never paste a key.
Your Printful products then come into Store → Products, marked Made by Printful, with their mockups, colors and sizes. New products arrive as Draft unless you tick "Publish new Printful products right away". A product with no retail price in Printful always arrives as a Draft, so nothing goes on sale at $0.00. If one product can't be read in, the rest still come in and the Printful settings page lists the ones that need a look.
Your settings
- When paid orders go to Printful: right away, after a wait you pick (1 hour is preselected, so a customer can still fix a size), or only when you click Send to Printful on the order.
- Packing slips: your business name, email, logo and order number on the slip in the box. On unless you turn it off.
- Unavailable items: when Printful runs out of a color or size, show it as Out of stock or hide it. It comes back by itself when Printful has it again.
Prices
You set every price. Printful's suggested price only fills in the first time a product comes in. When Printful's cost changes, the product shows "Printful now charges you $X"; your price never changes by itself. The product screen shows your price, Printful's cost and what you keep (for people who can see store sales).
Removed products and Disconnect
A product you delete in Printful goes to Draft here; nothing is deleted. Disconnect (it warns first) moves every Printful product to Draft. Orders already sent keep going at Printful, but their tracking no longer comes back here. Connecting again matches your products up again.
Good to know
- Sales tax for Printful products works like the rest of your store: see Sales tax for the store. Printful may also charge you tax on what it bills you; see Printful's help center.
- Printful's screen when you click Allow shows the app's name, set by your platform.