EasyPost is a shipping company that sells discounted USPS, UPS and other postage. Your store uses its own EasyPost account: you sign up with EasyPost, add money to your EasyPost wallet, and paste your keys here. We never charge you for postage and nothing passes through us.
In EasyPost
- Make a free account at easypost.com.
- In Account → Billing, add money to the wallet and turn on auto-reload. Paying by bank avoids the card fee.
- In Account → API Keys, copy the Production key (it starts with EZAK) and the Test key (EZTK).
In your store
Settings → Shipping → Setup → Shipping accounts → Connect an account → EasyPost. Paste the keys and press Connect. The key is checked with EasyPost first, then saved encrypted. Screens only ever show its last four characters ("…a91f").
- The live key buys real labels. The test key is used everywhere else, so test orders never cost money. Paste both.
- Rates and Labels switches choose what the account is used for.
- Test connection checks the key again and refreshes the wallet balance shown on the Ship card.
- If EasyPost turns the key down, the account shows Check your key, owners get a bell, and checkout uses your fallback prices until it's fixed.
- Disconnect deletes the key.
Costs (paid to EasyPost)
The first 3,000 labels a month are free, then a small fee per label. Postage comes out of your wallet. Insurance is 1% of the value (at least $1).
Tracking
When you connect, we add a tracking webhook to your EasyPost account, so packages update by themselves (out for delivery, delivered, problems). Carrier price corrections show on the order (see Carrier adjustments).
Who can connect
Owners and the agency. Managers too, unless an owner turns off Managers can connect shipping accounts. In the client portal, only when the agency turns on Let the client connect shipping accounts (off by default). Keys are never pasted through an API key or a connected app.
Address check at checkout
With EasyPost connected, checkout checks the shopper's address once per cart and offers Did you mean…? with the corrected address. It never stops the order: the shopper can keep what they typed. Each check is billed to your EasyPost account at its usual address-check price. EasyPost is asked first when both are connected.