Bookings
Take bookings on a site: services, prices, rules, availability and payments — run from the business app.
Set up online booking
Booking is set up once per business in the business app, then switched on for each website. It's free; who can set it up, and the setup checklist: basics, booking window, pickup hours, closed dates and double-booking protection.
Appointments — staff, services and time slots
Take appointment bookings (salons, spas, consultants, coaches) with staff hours, breaks and time off, prices and lengths per staff member, rooms, several services in one visit, repeats, and the "why isn't this time free?" checker.
Booking vehicles, services and prices
Add vehicle classes and how many of each, set up point-to-point and hourly services, and price each vehicle per mile, by trip length, by the hour, by flat fare or per passenger — with minimums, stops, waiting time, bags and return rides.
Booking service area, zones, places and flat fares
Draw zones or paste ZIP codes, mark your service area, add fixed places like airports and hotels as quick picks, and set flat fares between zones and places for each vehicle.
Booking rules, extras, coupons, tips, tax and Test a trip
Change prices with rules (holidays, late nights, tolls, busy days), add extras and coupons, set tips and tax, ask extra questions, and use Test a trip to see exactly how a price is built.
Booking payments, card on file and the final charge
Connect the business's payment account, choose how customers pay (card on file, deposit, in full or later), hold before the job, charge the final amount with waiting time and extras, refund, and handle a failed card.
Add the Booking widget to a site
Put the booking form on a page with the Booking widget — the full step-by-step form or a compact "Get prices" bar for a hero — and choose its services, map, colors and what happens after booking.
Manage bookings, drivers and the booking calendar
See every booking in a list or a month, week or day calendar, filter and export to CSV, confirm, cancel with a fee, mark no-shows, assign drivers, edit a trip and re-send emails.
Booking emails and webhooks
Booking emails go out in the business's name with replies to the business; turn each one on or off, add notes, set reminder and review timing, send from the business's own domain, and send every booking event to other apps.
Calendars — the kinds of booking you offer
Calendars organize booking like GoHighLevel's: personal, round robin, collective, service menu, rides, rentals, and classes, events and tables. Each has its own team members, availability, rules, policy and booking page.
Classes, events and table bookings
A "Class or event" calendar takes bookings with places — classes, workshops and tours with sessions, tickets, a waitlist and check-in — or table bookings for restaurants and venues, by party size.
Set up appointments — services, staff & hours, settings
The appointment screens in Calendars → Calendar settings: Appointment services (categories, rooms, padding, processing, variations, who does it), Staff & hours, Appointment settings, and the time checker.
The calendar view
The business app's Calendars: day, week and month across every calendar, staff columns by day, booking by hand on a calendar, dragging to move, Check in, Waiting for approval, and My calendar for staff.
Booking pages and what customers see
How customers book appointments (several services, Any available, time zones, repeats), the booking page and Share and embed for other websites, and the Manage your appointment page.
Rentals — listings, prices, stock and deposits
Set up a Rental calendar — listings with photos, variants and stock; hour, day, week, month or date-only units; prices, discounts, fees and rules; turnaround, blocked time, a security deposit and iCal sync.
Rental bookings — the booking page, pick-up, return and deposits
How customers book rentals (several items in one booking, pick-up or delivery, the deposit), Manage your booking, and running rentals — picked up, returned, damaged, Complete & charge, reminders and automations.
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