Disconnect
- Open the client's Content → Social → Settings.
- Under Facebook & Instagram, click Disconnect, then Disconnect again to confirm.
What happens straight away:
- ContentForge's access is removed on Facebook. If the same Facebook sign-in still connects another client's Page, its access stays until that one is disconnected too (the message says so), so the other client keeps working.
- The stored access keys and the Page and Instagram details (names, pictures, ids) are deleted.
- Scheduled posts that were going to publish by themselves become reminders again.
- Posts already published stay on Facebook and Instagram. Delete them there if you want them gone.
Connect again any time with Connect Facebook & Instagram.
Removing ContentForge on Facebook
If someone removes ContentForge from their Facebook account (Facebook Settings → Business integrations), or asks Facebook to delete their data, ContentForge deletes every connection made with that Facebook account straight away. Scheduled posts for those clients don't go out: they say Reconnect Facebook, and your notifications bell tells you. Facebook shows the person a confirmation code and a page where they can check the request.
Good to know
- Everything ContentForge stored from Facebook and Instagram is deleted when you disconnect, and always within 30 days.
- The posts themselves (the text you wrote in ContentForge) stay in the client's Social tab.