Add people to an automation

Add one contact, a selection, a smart list or everyone in a list to an automation, now, at a set time, or in batches over time.

Updated October 17, 2026

Besides its triggers, anyone allowed can add people to an automation by hand. Switch the automation on first — people can only be added to an automation that's on.

Who

From the automation, Add people → One contact, A smart list, or everyone in the contacts list as filtered now (up to 50,000). From the contacts list, select contacts and add just those. From a contact's page, Add to automation.

People who can't go through it again (the automation's once ever setting) or are already inside are skipped and counted.

When

  • Now;
  • At a set time (Start at, in the business's time zone);
  • In batches over time: a Batch size of people every N Minutes between batches, so a list of 5,000 doesn't all get an email at the same moment; optionally Only on certain days and hours.

Large adds happen in the background (Adding in the background); you can pause, resume or cancel a batch job from the automation.

People added by hand start the automation as if a trigger had started it (Added by hand).

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