This article is for business owners on the Mount Olympus plan. Your agency connected Google with its own login, and that login didn't come with you. Connect your own Google account and your Google stats start working again.
What still works without Google
- Our own site stats: visitors, form submissions and uptime. No Google needed.
- Your Google history: the Search Console, Business Profile and page speed history saved before the move stays readable.
Before you connect
Your Google account needs access to your Google properties. Your agency was asked to add you as an owner on Google Analytics (GA4), Search Console and your Business Profile before the move. If you can't see them in Google, ask your old agency to add you.
How to connect
- Log in to your portal and open Account.
- On the Welcome to your Mount Olympus plan card, click Connect under Connect Google. The step shows until your own Google account is connected.
- Choose your Google account and allow access. Google sends you back to your Account page.
- A Google card lists the Search Console sites and Analytics properties your Google account can reach:
- If your site already had them linked before the move, they're already picked. Click Save if you change one.
- If nothing was linked, the ones that match your site's address are linked for you.
- Otherwise, pick your Search Console site and your Analytics property, then click Save. Leave one on Not now to skip it.
Your stats show in Reports once Google can reach them. The first numbers can take up to a day.
If Google shows an error, the Google card says what it was. Fix it in Google, then click Connect again.
Limits
- Google Ads isn't part of the Mount Olympus plan.
- A property your Google account can't reach stays empty until someone adds you to it in Google.
Troubleshooting
- Stats still empty after connecting: your Google account isn't an owner or user on that property. Ask whoever manages it to add you, then check again.
- Business Profile reviews missing: you need to be a manager or owner on the Business Profile.